Refund policy

Return & Refund Policy

We offer a 14-day return policy, which means you have 14 days after receiving your item to request a return.

Return Eligibility

To be eligible for a return, your item must be in the same condition that you received it:

Unworn or unused
With tags
In its original packaging

You will also need the receipt or proof of purchase.

How to Start a Return

To initiate a return, please contact us at:
contact.obykestudio@gmail.com

Returns must be sent to the following address:
33 Rue du Moulin, 22250 Broons, France

If your return is accepted, we will provide you with:

A return shipping label
Instructions on how and where to send your package

Items sent back without prior approval will not be accepted.

Return Shipping Costs

Defective items or order issues: return shipping is fully covered by us
Returns without valid reason: shipping costs are the responsibility of the customer

The average cost of a standard return is approximately €10 per package.

Damages and Issues

Please inspect your order upon reception and contact us immediately if:

The item is defective
The item is damaged
You received the wrong item

We will evaluate the issue and make it right as quickly as possible.

Exchanges

The fastest way to get what you want is to:

Return the item you have
Once the return is accepted, place a new order

14-Day Cooling-Off Period (European Union)

If your order is shipped within the European Union, you have the right to cancel or return your order within 14 days for any reason and without justification.

Items must be returned in the same condition: